Shipping Policy
Joy VoguePrivileges — Fast, Safe, and Friendly Delivery
1. Processing Time
All orders are processed in 1–2 business days. Each toy is quality checked and securely packed to prevent damage during shipping.
Orders placed over the weekend will ship on the next business day.
2. Shipping Options & Timelines
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| USA & Canada | 4–7 business days | Based on checkout weight |
| Europe | 5–10 business days | Regional rates apply |
| Asia-Pacific | 7–14 business days | Calculated at checkout |
| Other regions | 10–15 business days | May vary by location |
Note: Delivery time may be impacted by holidays or local customs.
3. Carriers We Trust
We ship through major, reliable carriers such as UPS, FedEx, and EMS, ensuring your package arrives safely and promptly.
4. Tracking and Notifications
Once shipped, we will email you:
A tracking number
A live status link
Shipping confirmation and delivery estimate
You can track progress directly through your carrier or reach out to us at any time.
5. International Shipping Details
All duties and taxes (if any) are the customer’s responsibility.
Some remote regions may experience longer transit times.
We are unable to ship to restricted zones.
6. Address Accuracy
Please confirm your delivery details before completing your purchase. Incorrect or incomplete addresses may result in:
Delivery delays
Returned packages
Additional reshipping fees
7. Damaged or Missing Packages
If your package:
Arrives damaged
Goes missing in transit
Is marked “delivered” but cannot be found
Please email [email protected] with your order number, and we’ll investigate promptly.